Privacy Policy

Last Updated: May 13, 2025

VerifiNow Inc. (“VerifiNow,” “we,” “our,” or “us”) is committed to protecting your privacy and securing your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal data of individuals who interact with our services, including biometric identity verification and fraud prevention technologies.
By using our services, visiting our website, or interacting with our platform, you consent to the practices described in this Privacy Policy.

1. Scope of This Policy
This Privacy Policy applies to personal data collected through:
• Our websites (e.g., www.getverifinow.com)
• Our identity verification and biometric authentication platforms
• APIs and SDKs integrated into client platforms
• Communication channels including email, support, and sales interactions

2. Information We Collect
We collect the following categories of personal data, depending on the service used:
Identity Information
• Full name
• Date of birth
• Government-issued ID details (e.g., passport, driver’s license)
• Contact details (email address, phone number)
Biometric Data
• Facial images and facial geometry
• Voice samples
• Liveness detection outputs
Technical Information
• IP address and device information
• Browser type and operating system
• Usage logs and timestamps
Verification Metadata
• Match scores, authentication outcomes, and fraud indicators
• Integration partner identifiers (e.g., CRM or telehealth system IDs)

3. How We Use Your Information
We use personal data to:
• Verify identity and authenticate individuals
• Prevent fraud, spoofing, and deepfake-enabled attacks
• Ensure regulatory compliance (e.g., KYC, AML, HIPAA)
• Improve service performance and security
• Respond to support requests or inquiries
• Conduct analytics and research (on anonymized or aggregated data)

4. Legal Basis for Processing
Where required by applicable law (e.g., GDPR), we process personal data based on:
• Your consent (e.g., for biometric processing)
• Legitimate interests (e.g., fraud prevention)
• Contractual necessity (e.g., providing services to our clients)
• Legal obligations (e.g., compliance with financial or healthcare regulations)

5. How We Share Your Information
We do not sell personal data. We may share data with:
• Authorized Clients: Organizations that engage us for identity verification
• Service Providers: Secure cloud providers, fraud detection systems, analytics vendors
• Law Enforcement or Regulators: When required by law or regulation
• Successors: In the event of a merger, acquisition, or asset transfer
All third parties are bound by strict confidentiality and data protection obligations.

6. Biometric Data Retention & Protection
Biometric identifiers are encrypted and stored securely. We retain biometric and identity data only for as long as necessary to fulfill the purpose of verification or as required by law or contractual obligation. We employ:
• AES-256 encryption
• Role-based access controls
• Secure hosting in compliant data centers (SOC 2, ISO 27001)

7. Your Rights
Depending on your location, you may have the right to:
• Access a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for biometric processing
• Object to or restrict certain types of processing
• File a complaint with a regulatory authority
To exercise these rights, please contact us at privacy@getverifinow.com.

8. HIPAA and Healthcare Data
For healthcare and telehealth integrations, VerifiNow operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA). We sign Business Associate Agreements (BAAs) and follow strict procedures to safeguard Protected Health Information (PHI).

9. Data Transfers
VerifiNow may process and store data in the United States or other jurisdictions. When transferring personal data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses where required.

10. Cookies and Tracking
We use cookies and similar technologies for session management, performance analytics, and security. You may configure your browser to block or delete cookies, but doing so may limit some functionality.

11. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect or process data from children without verifiable parental consent.

12. Policy Updates
We may update this Privacy Policy to reflect changes in technology, laws, or our practices. Updates will be posted to this page with a revised “Last Updated” date. If material changes are made, we will notify you where appropriate.

13. Contact Us
For privacy questions, data access requests, or complaints:
VerifiNow Inc.
Attn: Privacy Office
600 N Rosemead Blvd Ste 220
Pasadena CA 91107
Email: privacy@getverifinow.com
Website: www.getverifinow.com