If your team still asks customers, patients, or students to email or upload photos of an ID and a selfie for a human to eyeball – this post is for you. It feels simple. It’s familiar. But it’s also fragile, expensive, and increasingly dangerous in a world of AI-generated media and industrialized fraud. Below is […]
Fighting Chargeback Fraud: Why Identity Verification Is Your Best Defense
Chargeback fraud – also known as “friendly fraud” – is a growing and costly issue for service-based businesses. It occurs when a customer disputes a legitimate transaction, falsely claiming it was unauthorized or unsatisfactory, often with the intent of getting services for free. For companies operating online or over the phone, this kind of fraud […]
