Retail and Services

Chargebacks are a costly and often unfair burden for retailers and service providers. Whether due to friendly fraud, disputed transactions, or unauthorized use, chargebacks can erode revenue, damage merchant reputations, and lead to penalties or higher processing fees.

VerifiNow helps businesses turn the tide—by verifying customer identity in real-time at the point of transaction and equipping merchants with the evidence they need to successfully dispute illegitimate claims.

  • Facial Biometrics
  • Identity Verification
  • eKYC

Defend Revenue. Verify Identity. Reduce Chargebacks.

Customer Verification at Checkout: Our solution integrates seamlessly with payment processing platforms to confirm the identity of the customer using facial biometrics and liveness detection—especially for high-value purchases or card-not-present transactions.

Service Booking & Fulfillment: For digital or scheduled services (e.g., roadside assistance, travel bookings, consulting, wellness appointments), VerifiNow verifies that the individual who booked and received the service is the rightful customer.

Chargeback Dispute Support: VerifiNow provides verifiable identity records—including biometric proof and liveness confirmation—that can be submitted as compelling evidence during the chargeback dispute process.

How we do it

Real-Time Identity Verification: Instantly validate government-issued IDs and match them with a live selfie to confirm the user’s identity.

Liveness Detection: Ensure the customer is physically present and not using a spoofed photo or deepfake video.

Tamper-Resistant Audit Trails: Capture and store secure, time-stamped identity verification data to support chargeback investigations and compliance audits.

Protect Every Transaction
By validating customer identity before payment is completed, VerifiNow helps businesses reduce fraud, improve transaction confidence, and defend their revenue from illegitimate chargebacks.